Experts: Don't Be Shy About Calling 211 for Help

Volunteers set to answer questions, offer free advice from 4 to 7 p.m. today through United Way outreach effort.

As soon as 4 p.m. hit on Tuesday, the calls from people with financial problems and worries starting rolling in to the 211 call center at the United Way of Westchester and Putnam.

Volunteer financial experts were on hand until 7 p.m. to answer questions and provide free advice to Westchester and Putnam residents trying to cope with tough issues. As part of a special outreach effort through 211, the volunteers will be manning the phones again today from 4 to 7 p.m. to answer more questions and give advice.

United Way leader Naomi Adler said callers on Tuesday sought advice on everything from mortgage refinancing to how to handle their employee benefits. She said the volunteer experts manning the special phone lines at United Way can help residents cope with a wide variety of financial-related issues.

However, Adler and supporters of the financial help line program said residents can't get help if they don't call.

Gary Brown, assistant state Attorney General for Westchester, said people with pressing financial issues should not be shy about calling the free, confidential help line to get help.

"A simple call today can help problems from getting out of control," Brown said.

Brown said programs such as United Way's financial help line have proven successful and such efforts throughout the Hudson Valley are helping residents stave off dire problems such as foreclosure.

Jill Gertz October 18, 2012 at 04:45 AM
"The 2-1-1 New York Collaborative supports the position that initial and ongoing funding for 2-1-1 service in New York State will be through public-private partnerships that include federal, state and local government funding streams and United Way; corporate and other charitable entities; and major gifts and endowments. Federal legislation was introduced in mid-September 2003 (S1630, HR3111) to provide a dedicated-revenue stream of $200 million to support 2-1-1.." Yeah this will become another mess like the the "public-private" mortgage agencies. Another hole to throw money down so a spoiled, overly needy public can increase its parasitism. Its like people need services services services at every turn and they sink lower and lower and lower.
Geoff October 18, 2012 at 12:53 PM
God bless those volunteers, who are offering their time and expertise to help people in need.
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