Financial Help Line Open for Calls

Free help available from experts through United Way's 211 information line.

A team of financial experts is waiting for your call right now to help walk you through financial problems.

The United Way of Westchester and Putnam has gathered experts who know how to help local residents tackle tough financial issues and they are answering questions and providing advice through the 211 information line until 7 p.m. The volunteers will be back on the phones on Wendesday, from 4 to 7 p.m.

To get assistance, all you have to do is dial 211.

"This special helpline is a free service and focused on Westchester and Putnam residents," said Naomi Adler, president and CEO, United Way of Westchester and Putnam. "The financial helpline event utilizes our 2-1-1 line which is expanded to include more lines from the hours of 4 p.m. – 7 p.m. on those two days as volunteers who work in financially related sector jobs — who we train for this event — will receive those kinds of calls and will help us answer financial questions from the public."

The financial experts come from local banks, credit unions, financial associations and financial education non-profit agencies.

Help is available on issues including:

- Budgeting

- Debt

- Mortgages

- Foreclosure

- Credit

- Retirement planning

- Consumer scams

- Paying for college

Launched in 2005, 2-1-1 is a free, confidential helpline that provides health and human services information, referrals, crisis support and disaster recovery information.

United Way’s 2-1-1 helpline of the Hudson Valley region is a collaborative effort of the United Ways of Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester counties, and community and government partners. In 2011, more than 63,000 calls were made to the Hudson Valley 2-1-1 helpline and 105,000 web searches were made at www.hudson211.org

In 2011, the Hudson Valley 2-1-1 Call Center serviced several other New York areas including Long Island, Northeast Region and the Adirondacks/North Country. The total service area now includes more than 6 million people. It was first launched in September 2005 and quickly assisted with the aftermath of Hurricane Katrina for residents in the Hudson Valley and is now part of a network of regional  2-1-1 call centers that cover 93% of New York State.  

For more information about 2-1-1 visit www.hudson211.org or you can call 2-1-1 from any type of telephone to speak with a professionally trained, paid call specialists from 8 a.m. – 8 p.m., 7 days a week.

richard leahy October 16, 2012 at 09:10 PM
What a great service. People giving their time to help people who really need it on a one to one basis.
Stuart October 16, 2012 at 09:13 PM
I'm sorry!. This is NOT breaking news. I know this is a hick town but come on - breaking news is something that happens at a moments notice. Learn the meaning.
Lisa Gentes-Hunt (Editor) October 16, 2012 at 09:19 PM
Not sure if that bulletin was meant to be "breaking news." Typically it's used for urgent, developing stories.
JB October 16, 2012 at 09:32 PM
Does it matter. Your missing the point
victoria roach October 16, 2012 at 10:10 PM
It is breaking news, because there are limited calling hours and today is 4-7PM & then Wednesday 4-7PM.
jeff meyer October 16, 2012 at 10:25 PM
A valuable service indeed. The United Way of Westchester and Putnam should be commended. JM Tuckahoe, NY
shakemdown October 17, 2012 at 05:34 AM
joshua tanner October 17, 2012 at 05:50 AM
I dumped the United Way when they dumped the Boy Scouts
Kevin Zawacki (Editor) October 17, 2012 at 12:53 PM
I'm sure this program will be well-received -- navigating the world of mortgages and budgeting can be complex.
Shannon Cobb October 17, 2012 at 07:53 PM
Thanks for all your kind words Richard, Kevin, Jeff and Victoria! Spread the word, tonight is our last night with this much financial expertise in the room, 4-7pm. Joshua-thanks for your feedback. What you might not know is United Way has changed from funding good organizations to creating initiatives to solve issues that plague our community. Our entire funding process is very different than in the "old days" of pass-through funding. Times have changed and the community does not need us to fill that role anymore. All of our 10 main initiatives are listed on our website www.uwwp.org. If you have any questions, don't hesitate to call us 914-997-6700.


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